Refund policy

30-day window: customers have 30 days after delivery. Items must be unworn, have tags and be in the original packaging.

Return shipping: the customer pays, and there's no restocking fee. The old text promised a prepaid label, and I took that out. If an item is damaged, defective or wrong, the customer doesn't pay to send it back.

Return address: "[INSERT RETURN ADDRESS]" is now 5450 Pine Creek Rd, Manistee, MI 49660.

No exchanges: customers return the item for a refund and place a new order.

Data sharing and cookies: a new section explains the "Your privacy choices" opt-out link in your footer and the cookie banner for EU/UK visitors. It also says opting out won't affect returns.

Kept from before: the EU/UK 14-day cooling-off period, the 10-business-day refund timeline, and no returns on sale items, gift cards or custom items.